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Addresses

Welcome Center: 475 Norton Creek Rd., Gatlinburg, TN 37738
Mt. View Treehouses: 831 Margit Worsham Way, Gatlinburg, TN 37738

Check In/Out

Check In: 4pm EST
Check Out: 10am EST

Local Services & Contacts

Emergency Contacts

Police Department: (865) 436-5181 | 1230 E Pkwy, Gatlinburg, TN 37738

Hospital, LeConte Medical Center: | (865) 446-7000 | 742 Middle Creek Rd, Sevierville, TN 37862

Fire Department: (865) 436-5112 | 1230 E Pkwy Ste 2, Gatlinburg, TN 37738

Urgent Care of the Smokies: (865) 412-1225 | 1015 E Pkwy, Gatlinburg, TN 37738

How To:

Use Multifunctional Microwave

Air Fry

Place food onto the 2-piece black, round air fry kit, which can be found in the drawer underneath your microwave. Place the air fry onto the turntable in the microwave. Press “AIR FRY” and choose a preset function. Press “AIR FRY” twice. Then, turn the dial to select the preset function by its correlating number. Press the dial to confirm. Then, use the dial to select the food weight. Press “START” to cook.

Convection

Press the “CONV” button. Then, turn the dial to select the temperature desired. Press the dial to confirm. Use the dial to set a cooking time. Then, press “START” to begin preheating. When preheating is done, the microwave will beep and flash. Place food inside the microwave and press “START” to cook.

Sensor Cook

Place the red, textured cooking mat, that can be found in the drawer underneath your microwave, on the microwave’s turntable. Press “SENSOR COOK,” then choose a preset sensor cook option. Turn the dial to the correlating number. Press “START” to cook.

Sensor Reheat

Press “SENSOR REHEAT.” Pick your preset sensor reheat option. Then, turn the dial to the coordinating number. Press “START” to reheat.

Microwave

To reheat manually, press “MICRO.” Turn the dial to the desired power and press the dial to confirm. Turn the dial to a set time and press “START” to begin.

Toast

Press “Toast.” Turn the dial to select the number of pieces you are cooking. Press the dial to confirm. Then, use the dial to select a darkness level – 1 being the lightest. Press “START” to toast.

Change the Heating & Air Conditioning

HVAC Remote Instructions

How to Use Our Heating & Air Conditioning Systems

  1. Press the red ON button.
  2. Pictured to the left are all possible modes available. We recommend using the AUTO mode, but you may use the other modes if necessary. If you need to adjust the mode, press the MODE button until you see your desired function.
  3. Use the TOO WARM & TOO COOL arrows to adjust the temperature. You will hear a *beep* when the settings & temperature have been accepted. Wait at least 5 minutes for the temperature to begin adjusting.

NOTE: There are 2 units in your treehouse: 1 in the loft & 1 on the main floor. Both heating & air conditioning units in the treehouse should be within 2 degrees of each other and on the same settings to function properly.

Still having trouble? Watch our Property Manager’s quick video tutorial!

Watch Here

Work the Outdoor Pizza Oven

1. The pizza oven has a timer on the bottom of the gas line that first needs to be turned on.
2. Then turn the yellow gas knob on the line so it lines up with the gas line to turn on the gas.
3. To ignite the pilot light, press the control dial in until you hear a ticking sound. Still pressing , turn 90 degrees counter-clockwise and hold until the pilot light ignites.
4. Now release the control dial before turning the dial further counterclockwise, and the burner will ignite.
5. Once lit, turn the flame down to a medium-low setting to let the oven heat evenly. After a few minutes (5-6 minutes) and the oven is heated evenly, you can use the oven at your desired temperature.
6. When finished cooking please turn the yellow gas knob perpendicular to the gas line to turn off the gas to the oven.

Watch Here

Purchase Firewood

Firewood can be purchased from our Welcome Center for $15 per bundle. This includes both firewood and a firewood starter. A lighter should be in your treehouse already.

Dog Outside

Pet Rules

Our treehouses are in a mountainous area where bears and other wildlife live. Please keep an eye on your pets when they are exploring the outdoors. Similarly, since we are in the wooded area, please ensure your furry ones are up to date on flea, tick, and heartworm meds.

Please keep pets off the bed, pickup after them outside, and prevent them from ‘marking’ anything inside. If excessive hair or urine is found inside, we will contact you about any necessary fees.