No. We want to protect the privacy of our guests and ensure that their experience is uninterrupted.
Frequently Asked Questions
You have questions. We have the answers.
Yes. We have high speed internet in each treehouse.
Yes! We do not have age restrictions for guests; however, we do require any children under the age of 18 be always accompanied by an adult at all times when on our property.
- Yes, we do allow pets in our pet friendly treehouses. Check the listings page for the Pet Friendly badge and applicable Pet Fee! For the 1- and 2-bedroom treehouses, we follow ADA guidelines regarding Service Animals and Emotional Support Animals do not qualify. You agree to notify us when making your reservation should you have a qualified-under-ADA-guidelines Service Animals.
Our “no step entry” treehouses, which are accessed via ramp, are great for those loved ones who need easier access to their treehouse. The Spruce is ADA inspired and has a no-step ramp entry, equipped with ADA doors, ADA shower pan, and grab bars both inside the shower and next to the toilet. Wheelchairs will only be accessible on the main floor, as lofts are accessed via a ladder. Please call with any questions!
No, not at this time.
We have treehouses of varied sizes. Our largest treehouses sleep 10 guests. Please review each treehouse’s details before booking.
Yes, we do! Stop in our Welcome Center on-site!
Pete is building amazing treehouses all around the country but he does occasionally stop by!
Yes! Feel free to reach out to staff and request it!
Yes we sure are!
Reservations at Treehouse Grove will become non-refundable 24-hours after the reservation has been made, at which time 100% of the Total Balance Due will be collected. Because we offer both Trip Insurance and ‘Cancel For Any Reason’ Coverage, there are no exceptions to this policy and Agents of Treehouse Grove and/or Ayres Vacation Rentals do not have ability to modify.
We require a minimum 2-night stay for most nights. Some 1-night stays may be available. Please call for details.
We suggest casual clothing for indoor and outdoor comfort. Comfortable shoes are a good idea for walking and hiking in the area. Bring any personal and/or grooming items for your stay as well.
We provide bath towels, wash cloths, makeup removal cloths, a hair dryer and starter packs for shampoo and soap.
Cell phone reception can be spotty as we are in the Smoky Mountains, but there should be service depending on the carrier. We advise that you turn on Wi-Fi calling on your phone.